Online food delivery giant Zomato had an unusually bad day today. As India woke up and got on Twitter, WhatsApp, Facebook and Instagram, a video greeted them. A Zomato delivery boy – riders, as the company calls them – was caught on camera opening food packs meant for delivery and eating out of them. The man eats from one pack, levels the food so it looks untouched, and seals the pack back. He then goes on to do the same thing with two other parcels.
Finally, he tapes the packs shut and takes off to deliver these packs.
Soon after the video went viral, the food ordering giant apologised on social media.
In its apology post, Zomato said that the delivery partner had been ‘taken off’ the platform, “We take these kinds of reports extremely seriously and upon thorough investigation, we’ve found that the video was shot in Madurai. The person in the video happened to be a delivery partner on our fleet. We have spoken to him at length – and while we understand that this was a human error in judgment, we have taken him off our platform.”
After the video went viral, Twitter began baying for the person’s blood.
https://twitter.com/Madan_Chikna/status/1072149484199534592?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1072149484199534592&ref_url=https%3A%2F%2Fwww.indiatoday.in%2Ftrending-news%2Fstory%2Fzomato-sacks-delivery-boy-after-viral-video-internet-is-feeling-bad-now-1407356-2018-12-11
But after Zomato said that they had sacked him, some people felt that the punishment was too harsh given that the delivery boys work really hard and hunger is beyond a human’s control.
They've removed him. Feel very bad for this @ZomatoIN delivery guy 🙁 pic.twitter.com/c3vDBri7wJ
— Zoo Bear (@zoo_bear) December 11, 2018
https://twitter.com/damn_barbarian/status/1072472111594262528
For some reason my heart breaks every time I see the video and this man. I hope n pray he gets a job somewhere n leave this stigma behind him.
— Aysha Suzana (@AyshaSuzana) December 11, 2018
Others, however, were of the opinion that duty is duty and it was wrong on part of the delivery person to have eaten out of the boxed orders.
ppl feeling bad for this guy what about the household that took the parcel from him??
— Sunil Shenoy (@sunil_shenoy) December 11, 2018
https://twitter.com/Freakshowzinc/status/1072491632614879234
